27th October 2009
Even though, the famous article titled Marketing Myopia was written by Theodore Levitt in 1975, I believe the concept proposed in the article is still very much relevant. In fact, I think the understanding of the concept will increasingly become more impo...
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27th October 2009
I believe that with practically every communication, oral or written, our goal is to try to convince the other side of our ideas and/or to convince the other to do something that we want him to do or not to do. No wonder, your oral and written communicati...
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27th October 2009
What does relationship mean to most companies? Very simple. Inundating the customer with unsolicited calls. Customers are an unhappy lot. The number of customer complaints have increased tremendously because of unsolicited calls.
Let me narrate here th...
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26th October 2009
You have all heard that "Customer is King." However, Once upon a time, in India, there was a company called Pal Automobiles which used to make Fiat cars (I think under license with Fiat). Later the same car was branded as Padmini. At one point of time, th...
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26th October 2009
Hoardings are just large posters. They are generally installed outside in the open-on the highway and on top of buildings. However, you can also see hoardings inside the airports and other large facilities. Hoardings are more effective in delivering the m...
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16th September 2009
Whenever we give a gift, it is obvious that we would like the recipient to remember us giving the gift. The recipient will only remember you if the gift is unique or it is something that is useful which the recipient can use over a period of time. Or it i...
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